Acceptable Use Policy

Use the Service only for lawful business purposes: customer support, coaching FAQs, lead capture, and related communications on websites you own or are authorized to operate.

You may not use the Service to:

• Violate any law or third-party rights (including IP, privacy, and publicity).
• Distribute malware, phishing, scams, or deceptive content; impersonate others; or harvest data without a lawful basis.
• Upload or generate illegal content, child sexual abuse material, or content that exploits or endangers minors.
• Promote extreme violence, terrorism, or clear intent to cause severe harm.
• Run spam campaigns, unsolicited bulk messaging, or manipulative engagement schemes through the widget or APIs.
• Probe, scan, or attack our systems; bypass rate limits, authentication, or security controls; or reverse engineer except as allowed by law.
• Resell, white-label, or provide the Service to third parties as your own product without a written enterprise agreement.
• Create multiple accounts solely to abuse free trials or evade suspension.
• Overload the Service with automated bot traffic intended to degrade performance or inflate usage.

• Do not instruct the bot to give regulated professional advice (medical, legal, financial) as if it were a licensed professional, unless you have proper oversight and disclosures.
• You are responsible for the accuracy of content in your knowledge base and for how the bot represents your business.

We may investigate suspected violations. Actions can include warning, throttling, pausing AI, disabling embeds, suspending users, terminating accounts, and reporting to authorities. See also our Terms of Service and Trial & Billing Policy.

Report abuse to support@websychat.com with relevant URLs, site keys, and timestamps.